My Oracle Support Banner

Troubleshooting Network Issues that Causes Performance Issues in Fusion Applications (Doc ID 2532611.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Manufacturing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Project Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Purpose

This document provides troubleshooting techniques to diagnose Network related issue that cause Poor Performance in Fusion Applications.

Scope

Using My services, you can test the end-to-end throughput of the network connection between the browser displaying the network throughput test page and the Oracle Cloud data center. Throughput is the average data rate attained for the transfer of an entire file.

The network test pings the Oracle Cloud data center multiple times with several predefined file sizes, and displays the throughput, latency, and response time. Throughput is expressed in megabits per second (Mbps); latency and response time are expressed in milliseconds (ms). If you contact Oracle for support about poor network performance while using Oracle Cloud, the support representative may ask for this data.

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details
 Provide additional details to progress further, In case you find any network issue.
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.