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Imported Receipt Is Showing Recommendation Messages: Multiple Customers For Selected Recommendation (Doc ID 2532784.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Reviewing the recommendations for an imported receipt is showing below messages

MESSAGE
-------------------
Multiple Customers for selected recommendation


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to apply the receipt


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables
3. Go to Manage Receipts
4. Query the receipt imported
5. Review the recommendations and observed the messages are there



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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