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Exporting to excel: Export is incomplete due to error. GL Period Close Dashboard (Doc ID 2533027.1)

Last updated on DECEMBER 08, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Close Accounting Period-Close Ledgers

When attempting to export
the following error occurs.

ERROR
-----------------------
Export is incomplete due to error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. General Accounting --> Period Close --> Choose Ledger --> Under 'Close Status', choose View By to 'Related Ledgers'
2. Change Date
3. Export to Excel
4. Open Excel and see the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export all data

Cause

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In this Document
Symptoms
Cause
Solution
References


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