My Oracle Support Banner

User Preferences Page Not Loading for Locale - Simplified Chinese (Doc ID 2533148.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle Primavera Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to show preferences page with locale of Simplified Chinese, the following error occurs.

ERROR

Unknown error
PRM - 000000000

STEPS

The issue can be reproduced at will with the following steps:

  1. Login to Oracle Primavera Cloud Service.
  2. Click the username in top-right corner and click "Preferences".
  3. Set locale to "Simplified Chinese" and save it.
  4. Sign out and login again.
  5. Click the username in top-right corner and click "Preferences".
  6. Notice the error message.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.