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GIS Map Viewer Error (Doc ID 2533342.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Utilities Work and Asset Cloud Service - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

GIS - Geographic Information Systems

ESRI - Environmental Systems Research Institute

URL - Uniform Resource Locator

IWS - Inbound Web Service

TPW - Threadpoolworker

GIS Map Viewer Error

Getting Invalid ESRI Map Config error when we try to access GIS Map Viewer - We have configured ESRI Map URLs in Master configuration even though we are getting this message

Invalid ESRI Web Map configured in Master Configuration

The issue can be reproduced at will with the following steps:
Menu > GIS Map Viewer >GIS Map Viewer

The issue has the following business impact:
Critical task cannot be completed.


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