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GIS Map Viewer Error (Doc ID 2533342.1)

Last updated on APRIL 22, 2019

Applies to:

Oracle Utilities Work and Asset Cloud Service - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

GIS - Geographic Information Systems

ESRI - Environmental Systems Research Institute

URL - Uniform Resource Locator

IWS - Inbound Web Service

TPW - Threadpoolworker


GIS Map Viewer Error

Getting Invalid ESRI Map Config error when we try to access GIS Map Viewer - We have configured ESRI Map URLs in Master configuration even though we are getting this message

ERROR
Invalid ESRI Web Map configured in Master Configuration

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Menu > GIS Map Viewer >GIS Map Viewer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Critical task cannot be completed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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