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OB LPNs Are Getting Cancelled And Left With Inventory Quantity (Doc ID 2533467.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

When using the RF-Text: Combine OBLPN screen, to combine items into different LPNs the system normally moves the items from OBLPN X into OBLPN Y and sets 
the status for OBLPN X as cancelled. Randomly it is happening that some of the quantity of the OBLPN X is not being moved into the OBLPN Y. The status of the oblpn however is changed to cancelled and you can see the cancelled quantity still under OBLPN A.

The impact is that the items are physically shipped but not in the system and for this reason the invoicing is incorrect as customer is invoicing the wrong quantity hence customer is potentially under-invoicing.

Navigation:
Go to OBLPN screen > Look for the order > Look for lines in 
cancelled status > there is an LPN that shows cancelled qty under packed quantity column.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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