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AD HOC NOTIFY Message Recevied Without Format (Doc ID 2533482.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 19 and later
Information in this document applies to any platform.


AD HOC MESSAGE does not render in email client. Instead the HTML is displayed.

This can be reproduced using the following steps:

1. Find a buy shipment
2. Go to Actions, Shipment Management, Utilities, Compose and send message
3. Select Ad Hoc message type
4. Enter in both contacts to receive the email
5. Enter subject and test
6. Hit send

Email is received with HTML code as message versus message text.


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