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WS/API: Error - Status: 401 Unauthorized Accessing Asynchronous Web Services API (Doc ID 2533509.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Symptoms

Error: Status: 401 Unauthorized Accessing Asynchronous Webs Services API

The JSON REQUEST payload, including HTTP header (no screen shots):
Headers:
Authorization: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Content-Type: application/json
Request json
{
  "sendFromDate":"2019-02-01",
  "sendToDate":"2019-03-01",
  "campaignName":"ABC_CampaignName",
  "folderName":"ABC_Transactionals"
}

The JSON RESPONSE payload, including HTTP header (no screen shots)
Status: 401 Unauthorized
Headers:
Max-Forwards →20
Via →1.0 oag01-ri5.ri5.dc2.responsys.com ()
Connection →close
X-CorrelationID →Id-b64aa55cf0a196b1b3ace661 0
Date →Thu, 05 Apr 2019 14:19:35 GMT
Server →Apache
Content-Type →application/json;charset=UTF-8

Respone json
{
  "type": "",
  "title": "Insufficient access",
  "errorCode": "INSUFFICIENT_ACCESS",
  "detail": "Insufficient privileges to invoke this API",
  "errorDetails": []
}

Cause

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In this Document
Symptoms
Cause
Solution
References


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