(Doc ID 2533719.1)
Last updated on APRIL 22, 2019
Applies to:Oracle Fusion Mobile Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
We have single signon enabled in our Sales Cloud environment and are using the hybrid chooser page where you can either click the link for single signon or enter in your credentials.
I have installed the CX Cloud mobile app on my iPhone and enabled single signon in the app. But the login experience needs some work. Here's the current process to log into the mobile app:
1) Launch app
2) Click "Get Started" button
3) Sales Cloud chooser page is displayed in the in-app browser. Click link to use company's signin
4) Keurig single signin login screen is displayed. Must enter username and password here. Click signin
5) Finally into the app
I am proposing changes such that steps 3 and 4 above do not occur. We should be able to enter the appropriate user name and password into the app itself and when we click signin I would like it to automatically send those credentials to the Keurig ADFS server and log us in automatically.
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