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Error EDQ Service (Doc ID 2534222.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Data Quality, Customer Hub

You are getting an error for duplicate resolution request xxxxxxxxxx

ERROR
-----------------------
ORA-01427: single-row subquery returns more than one row : ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 2020

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Navigate to Duplicate Resolution Request
3. Submit a duplicate resolution request for processing
4. The request errors out.

BUSINESS IMPACT
-----------------------
No specific Business impact was given to this issue. however the customer is not able to merge two records which is functionally impacting their merge process.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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