Error EDQ Service
(Doc ID 2534222.1)
Last updated on NOVEMBER 13, 2019
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Data Quality, Customer Hub
You are getting an error for duplicate resolution request xxxxxxxxxx
ERROR
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ORA-01427: single-row subquery returns more than one row : ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 2020
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Navigate to Duplicate Resolution Request
3. Submit a duplicate resolution request for processing
4. The request errors out.
BUSINESS IMPACT
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No specific Business impact was given to this issue. however the customer is not able to merge two records which is functionally impacting their merge process.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |