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Activity Complete Date Is Getting Updated With One Day Less With Visit Plan Completed Date (Doc ID 2534357.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Siebel CRM Base for Clinical Trial Management System Cloud Service - Version 8.1.1.10 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Client Functionality

ACTUAL BEHAVIOR
---------------
Payment Activities Shows One Day Less than the 'Visit Completed Date'

We are facing issue upon click in 'Complete Activities', Activities Complete date should stamp with Visit Plans 'Completed Date', but 'Completed Date' is stamped with one day less than entered Complete Date in Visit Plan
The end user time zone and locale is setup correctly

EXPECTED BEHAVIOR
-----------------------
‘Activities’ Completed Date should stamp with Visit Plan Completed date upon click on 'Complete Activities' button

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Subjects screen
2. Drilldown on Screening #, navigated to 'Clinical Subjects Activities View'
3. Select 'Visits' tab navigated to 'Clinical Subject Visits View' with "Visits Plan" applet and "Activities" applet under Visits plan
4. When we click on 'Complete Activities' button for Completed Visit all Activities under it is stamped with Visit Complete Date
5. But issue if Visit Plan 'Complete Date' is 13-May-2019 all Activities Completed Date is stamped with 12-May-2019


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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