When update location get error with inciden message
(Doc ID 2534530.1)
Last updated on DECEMBER 03, 2021
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Global Human Resources
When attempting to edit location the following error occurs.
ERROR
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"An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detail description of this incident 5, server Domain, Server instance: UIServer_as2_02, Application Name: ORA_HCM_UIAPP"
STEPS
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The issue can be reproduced at will with the following steps:
1. Workforce structures
2. Manage Locations
3. Search for a location
4. Edit -> update and see the error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot update the location in Manage Locations.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |