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When update location get error with inciden message (Doc ID 2534530.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Human Resources

When attempting to edit location the following error occurs.

ERROR
-----------------------
"An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detail description of this incident 5, server Domain, Server instance: UIServer_as2_02, Application Name: ORA_HCM_UIAPP"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Workforce structures
2. Manage Locations
3. Search for a location
4. Edit -> update and see the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the location in Manage Locations.

Cause

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In this Document
Symptoms
Cause
Solution
References


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