My Oracle Support Banner

When update location get error with inciden message (Doc ID 2534530.1)

Last updated on DECEMBER 03, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Human Resources

When attempting to edit location the following error occurs.

"An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detail description of this incident 5, server Domain, Server instance: UIServer_as2_02, Application Name: ORA_HCM_UIAPP"

The issue can be reproduced at will with the following steps:
1. Workforce structures
2. Manage Locations
3. Search for a location
4. Edit -> update and see the error

The issue has the following business impact:
Due to this issue, users cannot update the location in Manage Locations.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.