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User was not able to sync - Activity Description with Emojis (Doc ID 2534644.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

A package with a new application configuration is available. Many users have downloaded and synced but one user has issue where it will not download and they are still getting required field message that was removed several weeks ago. We have uninstalled and reinstalled OSC for Outlook and it is still not working. User very frustrated because he cannot enter new contacts.
 

Solution

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In this Document
Goal
Solution
References


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