My Oracle Support Banner

CX RE App: You Can't Sync The Data Because Your Device Isn't Connected To The Network (Doc ID 2534647.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

Customer is getting an error after sync the Retail Execution App.

He can confirm that I'm online connected to the network. In fact, after a couple of seconds the message disappears, and he can enter into the App.
Multiple users facing the issue.
It started after the last App update: App version 11.13.19.01.190310
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.