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Export of Bot Insights in ODA Converts Languages with Accentuation into Special Characters (Doc ID 2534694.1)

Last updated on NOVEMBER 29, 2019

Applies to:

Oracle Digital Assistant - Version 19.1.3 and later
Information in this document applies to any platform.


Using the export feature of the Bot Insights report in Oracle Digital Assistant (ODA), the Brazilian-Portuguese vocabulary words that have accentuation are replaced with special characters when generating the CSV file.

For example:

- Também >>> Também
- Navegação >>> Navegação


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