My Oracle Support Banner

Export of Bot Insights in ODA Converts Languages with Accentuation into Special Characters (Doc ID 2534694.1)

Last updated on NOVEMBER 29, 2019

Applies to:

Oracle Digital Assistant - Version 19.1.3 and later
Information in this document applies to any platform.

Symptoms

Using the export feature of the Bot Insights report in Oracle Digital Assistant (ODA), the Brazilian-Portuguese vocabulary words that have accentuation are replaced with special characters when generating the CSV file.

For example:

- Também >>> Também
- Navegação >>> Navegação


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.