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Intermittent 500 Error In SSE (Doc ID 2534742.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Problem Description
------------------------------
Seeing the below error intermittently when calling some SSE endpoints after upgrade from 18.5.1 to 18.6.1.1

{
  "message": "Property: firstVisitDate is not a valid property for itemDescriptor: user",
  "type": "HTTP://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4",
  "status": "500"
}

Symptom 1:
Using Postman the following call succeeds initially.
~~~~~~~~~~~~~~~~~~~~~~~
POST https://ccadmin-xxxx.oracleoutsourcing.com/ccstorex/custom/debug/any-message

In 'Authorization' tab
Type: Basic Auth
Username: xxxx
Password: xxxx
~~~~~~~~~~~~~~~~~~~~~~~
The response returned successfully with 'any-message'.


Then submit an order with Storefront using a registered account.
Making POST https://ccadmin-xxxxx.oracleoutsourcing.com/ccstorex/custom/debug/any-message call again which fails with the above 500 error.


Symptom 2:

The issue occurs calling the OOTB SSE version endpoint with Postman (with the same Authorization tab settings as above).
GET https://ccstore-xxxx.oracleoutsourcing.com/ccstorex/custom/version


Changes

 

Cause

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