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Intermittent 500 Error In SSE (Doc ID 2534742.1)

Last updated on APRIL 30, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Problem Description
Seeing the below error intermittently when calling some SSE endpoints after upgrade from 18.5.1 to

  "message": "Property: firstVisitDate is not a valid property for itemDescriptor: user",
  "type": "HTTP://",
  "status": "500"

Symptom 1:
Using Postman the following call succeeds initially.

In 'Authorization' tab
Type: Basic Auth
Username: xxxx
Password: xxxx
The response returned successfully with 'any-message'.

Then submit an order with Storefront using a registered account.
Making POST call again which fails with the above 500 error.

Symptom 2:

The issue occurs calling the OOTB SSE version endpoint with Postman (with the same Authorization tab settings as above).




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