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When Creating a Receipt of an Item the System Does Not Recognize the Item (Doc ID 2535008.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Inventory Management

ACTUAL BEHAVIOR
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When doing a receipt of an item the system does not recognize the item

In the Receive Expected Shipments when users try to receive an item the system does not recognize it and they cannot search for it. If they select the dashboard Receipt Lines in the Inventory Management the item is in the Search Results but if they try to search for it the system does not find this item.


EXPECTED BEHAVIOR
-----------------------
The searched item to be visible in Search Results

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receive Expected Shipments;
2. Query for an item and notice it is not found;
3. Query for all expected shipments, notice that the item that was not found is now visible in search results.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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