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Facebook Message Collection Period for Engage (Doc ID 2535167.1)

Last updated on MAY 01, 2019

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : NA version, Engage

User reported that Facebook messages on owned channel posted prior to 30-days before the channel was added to SRM was not populating in Engage dashboard.


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