Approval rule for Journals doesn't work (Doc ID 2535171.1)

Last updated on AUGUST 13, 2022

Applies to:

Symptoms

Customer had issues with the approval workflow generating for our journal approval rule - FinGlJournalApproval
The rule was failing to generate approval for production environment however it works in our dev1 environment whilst testing.

The rule failed with below error:

oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException: ORABPEL-30103 Ruleset didnt return any results.
Ruleset JobLevel_JournalApprovalRuleSet didnt return any results. Model the ruleset so that it returns a list builder specification.

Cause

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