How to create an Activities Task when the SR is updated thru Inbound Email flow
(Doc ID 2535248.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Engagement Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Goal
Qn1:On : 11.13.19.01.0 version, Activity Management
Service Request (SR) is setup to be updated by customer through E-Mail. How to create an Activities Task when the SR is updated?
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |
References |