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MWM CDI Had Difficulty Displaying And FA’s Not Transitioning Into MWM From CCB Via The FWPIP Due To oracle.soa.local.optimization.force (Doc ID 2535664.1)

Last updated on SEPTEMBER 24, 2022

Applies to:

Oracle Mobile Workforce Cloud Service - Version NA and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Oracle Process Integration Pack for Oracle Utilities Field Work - Version 12.2.0.0.0 to 12.2.0.0.0 [Release 12.2]
Information in this document applies to any platform.

Goal

***Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

SOA - Service Oriented Architecture

FA - Field Activity

 

FAs are failing due to the fact that Local Optimization is being disabled after an error occurs in SOA.  Previously, SOA team suggested to apply patch 27107280 and Patch "18717361:
PARAMETER LOCAL.OPTIMIZATION.FORCE=TRUE IGNORED AFTER TEMPORARY FAIL" bu the issue remains.

composite.xml has got the oracle.soa.local.optimization.force property set to true: "<property name="oracle.soa.local.optimization.force">true</property>"

With this property and patches in place, still local optimizer is being disabled.  According to the product design this property has to be enabled all the time, no matter what kind of error happens.  But SOA reports:


Solution

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