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Payment information could not be transferred for payroll processing. Contact your administrator. (ANC-3405066) error while running accrual process (Doc ID 2536289.1)

Last updated on OCTOBER 01, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.13.19.01.0 version, Global Payroll


PROBLEM STATEMENT
=================
When attempting to run the accrual process for a person, the below error occurs :

Payment information could not be transferred for payroll processing. Contact your administrator. (ANC-3405066)
Inform your administrator that an error was received during transfer of payment information. Person xxxxx . Absence plan ES Annual Vacation. Effective date30-Apr-2018.. Payroll processing error
JBO-PAY:::PAY_PROC_ERR_OCC:

STEPS TO REPRODUCE
==================
1. Navigate to person management
2. Search by person number
3. Go to manage absence record
4. Go to Plan Balances
5. Accrual
6. Select Accrual for selected plan
7. Enter date
8. Process fails with an error


User is unable to delete the same in the Manage Calculation Card:
"You cannot delete a calculation component that has been processed within a payroll run (PAY-1636164)."

Cause

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In this Document
Symptoms
Cause
Solution
References


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