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Unable to Add New Users to Oracle Cloud Domain (Doc ID 2536313.1)

Last updated on JULY 06, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

When Administrators attempt to add new users to a Cloud Service in the 'My Services' dashboard, they find that the addition can take upwards of  minutes or sometimes fails altogether with a timeout error.   

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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