My Oracle Support Banner

Getting Error When Trying To Delete/end-date A Contact Relationship (Doc ID 2536426.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Manage Benefits

When attempting to End date or delete a contact the following error occurs.

ERROR
-----------------------
You cannot delete the contact because the person is designated as a benefit dependent or beneficiary, or an attempt was made to process the benefit designation. (PER-1531462)

STEPS
-----------------------
1. Person Mgmt > Search person > Actions > Manage person > Contacts > Select Contact > Delete > Error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.