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OCR Invoice Issue (Doc ID 2536741.1)

Last updated on JUNE 09, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On Manage Invoices-Audit Invoices
Find that PO number on the Invoice is 203894 but when the invoice imported to application through OCR it read the wrong PO 203394.
The Invoice status is Incomplete.

As the PO number is incorrect in the invoice header so the supplier name and number details are also not correct. When putting the right PO number in the invoice line, it does not correct the supplier details on the invoice header.

A. Can the Invoice header be edited so that the header details shows the correct data of this invoice in the application?
B. Why is the application reading incorrectly and can this be fixed?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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