Admin User With IT Security Role Is Unable To Search Or Update Any Users Using Manage Users
(Doc ID 2537139.1)
Last updated on APRIL 30, 2019
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.01.0 and laterOracle Fusion Incentive Compensation - Version 11.13.18.10.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.
Symptoms
User ( Grant ) has IT Security role but he is not able to search for any users (eg. Mike) in Manage Users. Mike is a valid participant and user.
STEPS
1. Assign role "IT Security" to user in Security Console
2. User search for a specific user via the following navigation and no rows return :
Setup and Maintenance > Setup : Incentive Compensation > Task : Manage Users
OR
My Team > Users and Roles
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |