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Unable to select templates while creating sites (Doc ID 2537199.1)

Last updated on OCTOBER 22, 2019

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Unable to select templates while creating sites.

There are templates in the instance, but none of the templates are showing up while trying to create Sites. The below message is seen:

"There are no templates available yet.Your administrator needs to make some templates available to use before you can create any sites"



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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