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Outlook: Firewall Blocking Installation Of Outlook Addin (Doc ID 2537207.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

When the application Oracle Sales Cloud for Outlook.msi starts, the exe “Icon.ARPPRODUCTION.exe “ is downloaded automatically from msi file and it should be installed. However, the firewall blocks and deletes this file, not allowing the installation.

The Antivirus Provider Support team asked to provide the Icon.ARPPRODUCTION.exe to register it as an exception and allow the installation of Outlook.

Where is this file located? How to access this file?

 

 

 

 

Solution

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In this Document
Goal
Solution


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