Outlook: Firewall Blocking Installation Of Outlook Addin (Doc ID 2537207.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

When the application Oracle Sales Cloud for Outlook.msi starts, the exe “Icon.ARPPRODUCTION.exe “ is downloaded automatically from msi file and it should be installed. However, the firewall blocks and deletes this file, not allowing the installation.

The Antivirus Provider Support team asked to provide the Icon.ARPPRODUCTION.exe to register it as an exception and allow the installation of Outlook.

Where is this file located? How to access this file?

Solution

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In this Document

Goal

Solution

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Outlook: Firewall Blocking Installation Of Outlook Addin (Doc ID 2537207.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!