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Unable To Import A Nonstandard Clause It Is Showing Xml Content On UI (Doc ID 2537224.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Terms Library

ACTUAL BEHAVIOR
---------------
Unable to import a nonstandard clause it is showing xml content on UI


They are trying to create a non-standard clause in couple of contracts on production ,but the content is not rendered correctly on UI it is showing the XML content and as our client have to move the contracts ahead this issue has to be fixed on priority.

Attached the XML file which is being used for importing the clause and the file from which the content has been copied and as well the screenshots from UI.

On clause preview it is showing correctly ,but on terms template output the issue persists.


EXPECTED BEHAVIOR
-----------------------

To show the content as expected


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
-Terms and library
-Create a clause
-the content is not rendered correctly on UI it is showing the XML
-On clause preview it is showing correctly ,but on terms template output the issue persists.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the content as expected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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