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AI Partner Tax Not Getting Calculated When The Batch Contains Only Regular Credit Memos (Doc ID 2537438.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
==================
Customer is able to import invoices from external system using FBDI and taxes are calculated on the invoice without any issue.
When only credit memos are imported, taxes are not getting calculated on it. Tax calculation is enabled through tax partner.

Details:
1. Customer is creating 3 invoices using Autoinvoice.
a. For 2 invoices customer is passing LINE and TAX lines
b. For 1 invoice customer is only passing LINE and Fusion Tax is calculating taxes
2. After running AI the invoices get create successfully with taxes
3. Then 3 credit memos are created against previous 3 transactions
4. After running Autoinvoice to process the CMs following is observed:
a- No taxes are created for the two invoices where LINE and TAX were passed (1.a)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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