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Oracle Fusion Recruiting Cloud:- Background Check Integration With First Advantage Not Working (Doc ID 2537689.1)

Last updated on MAY 02, 2019

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Partner (Vendor) Integration

When attempting to integrate background check partner First Advantage(FADV ,
the following error occurs.

ERROR
-----------------------
Exception stack is:
Response code 500 mapped as failure. (org.mule.module.http.internal.request.ResponseValidatorException)
  org.mule.module.http.internal.request.SuccessStatusCodeValidator.validate(SuccessStatusCodeValidator.java:37)
  org.mule.module.http.internal.request.DefaultHttpRequester.validateResponse(DefaultHttpRequester.java:356


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
integration with background check partner First Advantage(FADV


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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