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CX Cloud Mobile - Error thrown Fatal Cannot Read Property 'shift' of Undefined - Chrome Update Issue (Doc ID 2538147.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


We have an known issue where several screens can fail with error bellow:

"Fatal Cannot read property 'shift' of undefined"

The root cause is the Chrome Update 74.0.3729 (release by Google on April 23rd) which causes CX Cloud Mobile to crash. The application is working fine with the previous version - 73.0.3683.
We are working on a permanent solution we will announce soon.


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In this Document
 Final solution
 Temporary alternative solution
 Steps to uncheck "Enable auto update"
 Steps to downgrade Chrome
 Steps to see Chrome version
 Steps to see Android version

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