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The Existing Customer Is Blank/Unassigned After Lead File Import. (Doc ID 2538369.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


Customer performs Lead Import which includes Existing Account/Customer Name.
But after Import is completed Successfully, Existing Customer field is Blank/Unassigned.


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