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IDCS SSO Fails with Microsoft Sharepoint 2013 App with Error: There is a problem with your account. Please contact Support (Doc ID 2538532.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Custom Application Integration

Deployed and configured Microsoft SharePoint 2013 App in IDCS. When accessing the SharePoint site user is redirected to IDCS which results in an error screen. Where are the logs located that can be used for troubleshooting

the following error occurs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deployed and configured Microsoft SharePoint 2013 App in IDCS
2. Access the SharePoint site user is redirected to IDCS which results in an error screen

Cause

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In this Document
Symptoms
Cause
Solution


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