A Form Displays Only the Upper and Detail Forms, with No Ability to Accept / Send / Save the Record
(Doc ID 2538602.1)
Last updated on OCTOBER 20, 2019
Applies to:Primavera Unifier Cloud Service - Version 126.96.36.199 to 188.8.131.52 [Release 18.8]
Primavera Unifier - Version 184.108.40.206 to 220.127.116.11 [Release 18.8]
Information in this document applies to any platform.
For any workflow type business process record, when the Task Assignee opens the record that has been sent to them the form displays incorrectly, showing only the Upper and Detail forms. There is no ability for the user to Accept, Send or Save the record:
- In Classic View (old UI) the menu/title bar is not visible.
- In Standard View (new UI) Send and Save are visible, however Accept is not visible.
The form should display correctly and show the buttons to allow the user to Accept/Send/Save the record.
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