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Wrong Create Service Request Layout Is Visible (Doc ID 2538809.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


We are able to see below error when opening create Service Request page.

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #183

We have conditional required condition on this with below expression

def profile = nvl(oracle.apps.fnd.applcore.Profile.get("PARTY_ID_PROF_VAL"),"");
def value = Long.parseLong(profile)
return false
 return true

The Profile "PARTY_ID_PROF_VAL" value is null in this environment and not null in dev1.

How can this be fixed?


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