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Bank Details Are Not Associated To Receipt Even Though MICR Present In The Lockbox File (Doc ID 2538873.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.13.19.01.0 version, Using lockbox. After running lockbox, the bank details are not associated to the receipt even though MICR present in the lockbox file


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to review more details of the receipt


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. On Navigator
  2. Go to Tools > Scheduling Processes
  3. Run Lockbox
  4. Review the process and observed there is not bank details on it

 

Cause

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In this Document
Symptoms
Cause
Solution


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