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Attachments Not Visible in the Attachment List of the Message Template (Doc ID 2538970.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 19A and later
Information in this document applies to any platform.

Symptoms

On : 19A version, Recruiting Administration

ACTUAL BEHAVIOR
---------------

A PDF document does not appear in the attachment list when added to the message template

EXPECTED BEHAVIOR
-----------------------
The PDF Document should appear in the attachment list of the message template.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Access the zone  - xxx.taleo.net
2. Navigate to Configuration > Message Templates
3. Search for the template.
4. Under attachments, click Add.
5. Enter the code and browse for the pdf document to be attached.
6. Click Save.
7.Notice that the PDF document is not visible in the attachment list.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, the users cannot see the newly added PDF Document in the attachment list.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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