Unable To Access Knowledge Due To Error: The Knowledge application is not available at this time
(Doc ID 2539057.1)
Last updated on FEBRUARY 08, 2021
Applies to:Oracle Fusion B2B Service Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.
On : 11.13.19.01.0 version, Knowledge
When accessing My Knowledge or Knowledge > Recommended Articles on the right of the Service Request - Details page, the following errors are generated.
The Knowledge application is not available at this time. Try again later or contact your help desk.
Knowledge search isn't performing correctly. Contact your help desk.
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In this Document