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Remote DIPC Agent Fails to Start With "status=302, reason=Moved Temporarily" (Doc ID 2539214.1)

Last updated on MAY 14, 2019

Applies to:

Data Integration Platform Cloud - Version 18.4.3 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC).
Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM <document 2493395.1> for the full list of recently renamed PaaS services.

After downloading and configuring a remote Data Integration Platform Cloud (DIPC) Agent, it does not start. The following error message is seen in the <AGENT_HOME>/dicloud/agent/<agent name>/logs/dicloudAgent.log file:

[2019-05-06T11:44:10.581+00:00] [dicloud] [ERROR] [] [oracle.dicloud.agent.core.GGCCAgentDaemon] [tid: 1] [ecid: <ECID>] oracle.dicloud.agent.sdk.AgentConfigurationException: oracle.dicloud.agent.sdk.AgentConfigurationException: Invalid server response for IDCS access token request : InboundJaxrsResponse{context=ClientResponse{method=POST, uri=https://idcs-<IDENTIFIER>.identity.oraclecloud.com/ui/v1/adminconsole/oauth2/v1/token, status=302, reason=Moved Temporarily}}, Message : [[
oracle.dicloud.agent.sdk.AgentConfigurationException: oracle.dicloud.agent.sdk.AgentConfigurationException: Invalid server response for IDCS access token request : InboundJaxrsResponse{context=ClientResponse{method=POST, uri=https://idcs-<IDENTIFIER>.identity.oraclecloud.com/ui/v1/adminconsole/oauth2/v1/token, status=302, reason=Moved Temporarily}}, Message :
   at oracle.dicloud.agent.security.IDCSHelper.requestAccessToken(IDCSHelper.java:115)
   at oracle.dicloud.agent.http.client.ServerConnectionPoolImpl.requestAndSetAccessToken(ServerConnectionPoolImpl.java:144)
   at oracle.dicloud.agent.http.client.ServerConnectionPoolImpl.<init>(ServerConnectionPoolImpl.java:93)
   at oracle.dicloud.agent.http.client.ServerConnectionPoolImpl.init(ServerConnectionPoolImpl.java:175)
   at oracle.dicloud.agent.core.AgentBootStrapper.bootstrap(AgentBootStrapper.java:74)
   at oracle.dicloud.agent.core.GGCCAgentDaemon.startAgent(GGCCAgentDaemon.java:439)
   at oracle.dicloud.agent.core.GGCCAgentDaemon.handleStartCommand(GGCCAgentDaemon.java:186)
   at oracle.dicloud.agent.core.GGCCAgentDaemon.main(GGCCAgentDaemon.java:97)
Caused by: oracle.dicloud.agent.sdk.AgentConfigurationException: Invalid server response for IDCS access token request : InboundJaxrsResponse{context=ClientResponse{method=POST, uri=https://idcs-<IDENTIFIER>.identity.oraclecloud.com/ui/v1/adminconsole/oauth2/v1/token, status=302, reason=Moved Temporarily}}, Message :
at oracle.dicloud.agent.security.IDCSHelper.requestAccessToken(IDCSHelper.java:109)
... 7 more]

Cause

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In this Document
Symptoms
Cause
Solution
References


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