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Preview Bar Is Not Displayed (Doc ID 2539344.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Design Studio

ACTUAL BEHAVIOR
---------------
Preview bar is not displayed

The preview bar is not displayed when we try to access an environment URL directly from the browser navigation bar (tested with several browsers).

URL environment: https://ccadmin-test-xxx.oracleoutsourcing.com/
Environment version: 19.2.4

EXPECTED BEHAVIOR
-----------------------
Preview bar display in storefront.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to the admin environment
2. Enter the following URL in the browser navigation bar: https://ccadmin-test-xxx.oracleoutsourcing.com/
3. The preview bar will not be shown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access preview bar from https://ccadmin-test-xxx.oracleoutsourcing.com/ URL.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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