(MOO-450186) Error On Oppty Close (Doc ID 2539581.1)

Last updated on MAY 27, 2024

Applies to:

Goal

An opportunity is entered with products (revenue lines) added using the CX app. When we tried to close the opportunity, it wasn’t possible despite we followed all the steps necessary to correctly close the opportunity. Error message displayed is "One or more revenue lines have not been set to a valid state. Set a valid status. (MOO-450186)"

When we access the same opportunity using the desktop browser, we get the same error. As a work around, we now use the desktop browser to Open the Opportunity, delete the product added from the CX App, add the product again, change the status to Won and Save. This will work without any error.
 

Solution

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