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Primavera P6 Web Services Error "The Server Encountered an Internal Error or Misconfiguration and Was Unable to Complete Your Request" Occurs When Running Any Request (Doc ID 2539957.1)

Last updated on SEPTEMBER 10, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.6 and later
Primavera Web Services - Version 18.8.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a P6 Web Services request, the following error occurs.

ERROR
-----------------------
<HTML><HEAD>
<TITLE>Internal Server Error</TITLE>
</HEAD><BODY>
<H1>Internal Server Error - Read</H1>
The server encountered an internal error or misconfiguration and was unable to complete your request.<P>
Reference&#32;&#35;3&#46;2cd3fea5&#46;1556885135&#46;a8eb0
</BODY></HTML>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Soap request like the following:
     <v1:ReadWBSCategories>
       <!--1 or more repetitions:-->
       <v1:Field>ObjectId</v1:Field>
       <v1:Field>Name</v1:Field>
       <v1:Filter>Name like '%-%'</v1:Filter>
       <v1:OrderBy></v1:OrderBy>
    </v1:ReadWBSCategories>
2. Error occurs when getting the response

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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