My Oracle Support Banner

Fusion Globall Payroll: Recalculate Payroll For Retroactive Changes Process Failed, Unable to Process the Payroll (Doc ID 2540252.1)

Last updated on NOVEMBER 03, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.19.01.0. The note has been reviewed and is current for release 11.13.20.10.0.

Symptoms

When attempting to Recalculate Payroll for Retroactive Changes, the following error occurs:

ERROR
-----------------------

A system error ORA-20001: The employment level entered is not eligible for the element Over Time Allowance Retro on 2019.04.01.....


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trying to Recalculate Payroll for Retroactive Changes.
2. Stuck error is received.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.