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Import Credit Rules Error importProcessAsync Webservice invoked (Doc ID 2540557.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Incentive Compensation - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

User exported out the credit rules and import into the same instance for the next financial year date range.
The Import Credit Rules process error out after 52 minutes without much details in the log.


ERROR MESSAGE
The Request is running for ESS request id:77898
CreditRuleImportProgram started for Request Id :300000038006113
essCallbackURL : http://fa-internal.oracleoutsourcing.com:10663/ess-async/essasynccallback
importProcessAsync Webservice invoked
CreditRuleImport:OnEvent Start
 
STEPS
The issue can be reproduced at will with the following steps:
1. Export out Direct Credit Rules Hierarchy
    Navigator > Participant Assignments > Manage Direct Credit Rules > select the hierarchy > Export
    ... generated XML size 37MB
2. Import into the same business unit
    Navigator > Participant Assignments > Manage Rule Import Processes > Create
      Prefix = 520
      Start Date = 3/30/19
      End Date = 3/27/20

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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