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Lead Drilldown From Opportunity Does Not Work The First Time (Doc ID 2540762.1)

Last updated on MAY 10, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Lead drilldown from opportunity does not work the first time - Known cache Issue, existing Internal bug

EXPECTED BEHAVIOR
-----------------------
When clicking on the Lead name from the Lead subtab on Opportunity, a page with the details of the lead should be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps in release 18B
1. Login
2. Navigate to Opportunity
3. Click on an Opportunity record
4. In Edit Opportunity -> click on Leads subtab
5. Click on Add Leads button
6. Search a Lead and add it
7. The added lead is visible in the Edit Opportunity Leads subtab
8. Click on Lead Name link

Result > After addition of Lead , drill down to Lead, the application is remaining in same Page and not going to the Lead page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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