Lead Drilldown From Opportunity Does Not Work The First Time
(Doc ID 2540762.1)
Last updated on MAY 10, 2019
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Opportunities
ACTUAL BEHAVIOR
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Lead drilldown from opportunity does not work the first time - Known cache Issue, existing Internal bug
EXPECTED BEHAVIOR
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When clicking on the Lead name from the Lead subtab on Opportunity, a page with the details of the lead should be displayed.
STEPS
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The issue can be reproduced at will with the following steps in release 18B
1. Login
2. Navigate to Opportunity
3. Click on an Opportunity record
4. In Edit Opportunity -> click on Leads subtab
5. Click on Add Leads button
6. Search a Lead and add it
7. The added lead is visible in the Edit Opportunity Leads subtab
8. Click on Lead Name link
Result > After addition of Lead , drill down to Lead, the application is remaining in same Page and not going to the Lead page
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |