My Oracle Support Banner

Certain Account Information Does not Populate on CPQ Quote from OSC Account Import (Doc ID 2540833.1)

Last updated on DECEMBER 14, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 A and later
Information in this document applies to any platform.

Symptoms

The majority of the Account information is populating in CPQ Cloud from OSC. However, some fields are not populating.

Previewing the query result for the OSC - Account Import at the following navigation path: Admin > Accounts > Integration > OSC - Account Import with the transaction ID, shows all the data is being sent to CPQ Cloud from OSC. However, previewing the parser result shows the data is not being parsed into CPQ Cloud.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.