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ERP Adapter fails with DOO_TL_OFRS_NOT_AUTH when invoking Supply Chain Management / Order Management (Doc ID 2540937.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

ERP Adapter fails with DOO_TL_OFRS_NOT_AUTH when trying to perform an update in Supply Chain Management / Order Management

The following fault is seen in the logfiles:

[2019-05-01T11:55:13.784+00:00] [XXXXX_server_1] [NOTIFICATION] [] [oracle.ics.trace.soa.bpel] [tid: 123] [userId: <userID>] [ecid: xxxxxx-xxxx-xxxx-xxxx-xxxxxxxx-xxxxxx,0] [APP: soa-infra] [partition-name: DOMAIN] [tenant-name: GLOBAL] [FlowId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx_y] [ICS Tracing Enabled]: [Code:<project>:01.00.0000][Instance:xxxxxxxx][Location:Payload received from <Fusion Apps webservice>][Operation:<Fusion Apps operaton>][ActionID:i0][ActionName:<action>][ActionType:Invoke][PayloadSizeInBytes:1,154][ExecutionTime(ms):1,945]: <nstrgmpr:processFulfillmentResponseResponse xmlns:ns0="http://xmlns.oracle.com/apps/scm/doo/taskLayer/commonService/types/" xmlns:nstrgmpr="http://xmlns.oracle.com/cloud/adapter/erp/updateOMSalesOrder_REQUEST/types">[[
<nstrgmpr:result xmlns:ns0="http://xmlns.oracle.com/apps/scm/doo/taskLayer/commonService/types/" xmlns:ns1="http://xmlns.oracle.com/apps/scm/doo/taskLayer/commonService/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:ResponseProcessingHeader">
<ns1:FulfillmentSystemResponseIdentifier>WMS</ns1:FulfillmentSystemResponseIdentifier>
<ns1:OverallStatusCode>ERROR</ns1:OverallStatusCode>
<ns1:ErrorMessageName>DOO_TL_OFRS_NOT_AUTH</ns1:ErrorMessageName>
<ns1:ErrorMessageText>The caller is not authorized to call this service for IntegrationContextCode DOO_FulfillOrder. (DOO-2685881) Details: The fulfillment application used OrderFulfillmentResponseService to call the ProcessFulfillmentResponse operation, but in a context where access is not authorized.-User not authorized for DOO_FulfillOrder</ns1:ErrorMessageText>
</nstrgmpr:result>
</nstrgmpr:processFulfillmentResponseResponse>

]]

 



Cause

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In this Document
Symptoms
Cause
Solution


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