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18C Drop Down Menus Never Close For SRs (Doc ID 2540954.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

With the 18C upgrade we've seen drop down menus that open and never close. Even after you close pages. The only thing we can do to get rid of it is close OEC and reopen. It does not happen consistently, but happens in both Chrome and Firefox. It happens to all users. They have cleared cache and history and the problem still persists.
 

Solution

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In this Document
Goal
Solution
References


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