My Oracle Support Banner

18C Drop Down Menus Never Close For SRs (Doc ID 2540954.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


With the 18C upgrade we've seen drop down menus that open and never close. Even after you close pages. The only thing we can do to get rid of it is close OEC and reopen. It does not happen consistently, but happens in both Chrome and Firefox. It happens to all users. They have cleared cache and history and the problem still persists.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.