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Error Message On "Duplicate Name" And "Party Name" Columns (Doc ID 2541264.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to navigate there screens,
the following error occurs.

The problem is happening when using the Review Merge Request page (accessed from Customer Data Management > Duplicate Identification and Duplicate Resolution).

The fields Duplicate Name and Party Name have an orange triangle and an 'i' symbol is displayed when hovered over. The error occurs if the 'i' is used to drill into.

It also happens if your drill into the profile page from the Duplicate Name or Party Name field and drill into 'i' on the Name. It happens in all cases for all users that we are aware of.


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